threads Simply you. Simply Unique.

All custom orders are nonrefundable.

If you are not satisfied with your purchase you can return your unused item in the original packaging within 7 days of receipt with your original invoice. (excludes custom items)

Once we receive the item we will issue you a store credit for the full purchase price minus the cost of shipping. 

Store credits will be issued only once the item/s are received by us. 

If your package is lost, store credit will be issued to you after 30 days showing no movement on its USPS tracking. Orders marked as delivered by the USPS cannot be credited.